No matter if you are a former or an existing client or just a visitor on our website, the privacy of our users is one of our main concerns, therefore the company is committed to safeguard all personal information collected from our valued clients.

The customer/investor is entering an agreement with Bitdax247.com regulated by the Vanuatu Financial Services Commission (VFSC) license number 17910. All regulated investment and ancillary services are offered via this entity ensuring conforming with its regulatory authorizations and its permanent location is SIP Building PO BOX 3010, Rue Pasteur, Port Vila, Vanuatu. All complaints may be directed to email address and/or phone and will be resolved based on the complaints handling policy outlined.

Bitdax247.com is the entity of where the merchant has an additional permanent location and conducts business activities in Asia. These business activities do not include an investment and ancillary services but do include decision making on distribution of the services when a client deposits funds to Bitdax247.com. This location in EU is furthermore where those accountable for the distribution decide what or how products are sold or distributed by Bitdax247.com to its clients.

These terms and conditions, along with the Company’s Risk Disclosure document, as well as any other document(s) referred to in these terms and conditions or any other agreement entered into between the Company and the Client (jointly, the: “Agreement“), set out the terms upon which the Company will deal with the Client in respect to over-the-counter transactions on the Company’s trading platform, and any other service(s) made available by the Company to the Client (all shall be referred to as the “Services“).

Before deciding to participate in the Forex market, you should carefully consider your investment objectives, level of experience and risk appetite. Most importantly, do not invest money you cannot afford to lose. Forex trading carries a high degree of risk. The leveraged nature of forex trading means that any market movement will have an equally proportional effect on your deposited funds. This may work against you as well as for you. The possibility exists that you could sustain a total loss of initial margin funds and be required to deposit additional funds to maintain your position. Forex trading markets characterised as highly volatile markets, therefore it involves high risk, and may cause high losses to the deposit funds, and in a short period of time. The company is and will, in no way, be responsible to the trades executed or not executed, by the client. Traders are ultimately responsible for all of the losses suffered in their account. As a consequence, traders should be prepared to lose all funds which they deposited or used for Trading. Traders are also responsible for losses that exceed their profits and deposits. Traders should never fund their trading activities with retirement savings, loans, mortgages, emergency funds, funds set aside for purposes such as education or home ownership, or funds required for current income or present or future medical expenses. Furthermore, there are risks associated with utilising an Internet-based trading system including, but not limited to, the failure of hardware, software, and Internet connection. The Company is not responsible for communication failures or delays when trading via the Internet. Any opinions, news, research, analyses, prices, or other information contained on this website are provided as general market commentary, and do not constitute investment advice. The Company is not liable for any loss or damage, including without limitation, any loss of profit, which may arise directly or indirectly from use of or reliance on such information. The Company has taken reasonable measures to ensure the accuracy of the information on the website. The content on this website is subject to change at any time without notice.